Our Tier-1 mobile network client in Albania was missing holistic insights into network performance and could not easily identify, target, implement and track improvements. Our INNSIGHT Performance Management system provides comprehensive real-time data from across the network.
By implementing INNSIGHT, our client could not only comprehensively track key network performance metrics but could also set KPIs and trigger alarms to warn of potential issues. In particular, our built-in Anomaly Detection protocols provided proactive intelligence and alerts to prioritize and prevent specific problems.
With exceptional granularity of data, combined with mapping and anomaly protection, INNSIGHT has been a great success. Working across 2G, 3G, and 4G, our client was able to maximize network coverage and capacity in existing assets, improve numerous quality measures and reduce time lost to manual review and analysis.
The wide scope and proactive capabilities of INNSIGHT have brought new capacity to the network. Optimization in network planning, deployment, and operations are now much easier and more timely.